Term & Conditions

# Return & Refund

You may cancel your order for whatever reason up to the point that it is delivered. Mabura does reserve the right to subtract the processing fee, usually around from any amount that is refunded. After the order has been delivered you must take delivery the item back to us at which point we will refund your payment.

If you have taken delivery of your order and are unhappy with any of the products received we will be happy to refund or exchange any items providing you meet the following criteria:

- All items must be returned within 14 days of receipt as per the distance selling act
- All Items must be returned to us in their original unopened condition
- All Items must be returned in their original packaging complete with any accessories

If an item from your order is damaged or broken we will be happy to reimburse the cost of returning the item back to us or in some cases arrange a courier to collect on our behalf.

All refunds will be paid within a maximum of 14 days of Mabura receiving the goods back from you, but usually this will be within three working days.

It is important to note that although we adhere to keep our information correct, all images and descriptions are intended for illustrative purposes only and may not be exact representations of what we have in stock. Due to a small amount of our product base being purchased from Auction or from Private Collections, we cannot guarantee that all stock is in 100% perfect condition. Any issues or deviations from normal will be clearly detailed in the product descriptions and everything you purchase from us may be returned if you are not 100% happy.

How To Send

# Exchanging Items

We will be more than happy to exchange any product you receive from dekanta regardless of your reason, providing you meet the following criteria:

- You must return all items for exchange within 14 days of receipt
- All Items must be returned to us in their original condition
- All Items must be returned in their original packaging complete with any accessories

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